Cancellation conditions

One is glad about the well-earned vacation and then something interferes, nevertheless what one has not counted on. Cancellation terms according to the Italian „general terms of business for the hotel industry“.

  • To 2 months before journey – no cancellation fees
  • 2 months to 1 month before journey - 40% of the arrangement of price as a cancellation fee
  • 1 month till 1 week before journey - 70% of the arrangement of price as a cancellation fee
  • Last week / no journey late journey / former departure - 100% of the arrangement of price are to be paid.
  • The paid deposit will be retained in any case of cancellation and can be credited for a later stay, in the event of cancellation within the cancellation-free period.
  • We recommend taking out travel cancellation insurance, which you can find on our website, or another travel cancellation insurance of your choice. In any case, we ask that you notify us of any cancellation in good time.

Travel cancellation Insurance

Would you like cancellation cover? Then we recommend HGV-Cancellation-Cover.